Specified directory '' for zip file 'cache/upload/upgrades/module/
you can apply the following fix:
Open the directory where your SugarCRM is installed and go to include > utils.
Locate the file sugar_file_utils.php and open it for editing.
Comment the code on line 196:
return chmod($filename, $mode);
You can comment the code by putting // in front of it so that the code looks like:
//return chmod($filename, $mode);
Save the change and close the file.
From now on you should be able to install modules and language packs to your SugarCRM application without any problems.